THE DATA WE COLLECT
When you use or register for our services or otherwise interact with us, we may ask you to provide us with information such as your name, email address, phone number, as well as user names, passwords and other such credentials that are used to authenticate users and to validate their actions or that may be needed to provide you with the products and services you have requested or to communicate with you. Your name, user name, mobile phone number and email address will be stored by the Company.
For the most part, you may visit our websites or use our products or services without having to tell us who you are. However, certain technical information is normally collected as a standard part of your use of our services. Such information includes, for example, your IP-address, access times, the website you linked from, pages you visit, the links you use, and other content you viewed, information about your devices and other such technical information your browser provides us with or as may be otherwise collected in connection with certain products and services. When you use our services or otherwise interact with us over telecommunications networks, certain additional information, such as your mobile subscription number, may be transmitted to us by the telecommunications operator as a standard part of that communication.
We will store your personal data and other information that you provide to us through our services or otherwise in our website for so long as you are a registered in our services. After you cease to be a registered in our services we will keep your information on our records for a limited period of time to enable us to respond to any queries that you may have. After this we will delete all of your information from our records, apart from any data that we are required to keep for legal purposes.
THE PURPOSES FOR WHICH WE PROCESS YOUR PERSONAL DATA
Your personal data may be processed for following purposes and to the extent necessary for that purpose:
i) performance of the agreement or fulfilment of your request;
ii) to ensure the security of our services
iii) development and improvement of our products and services;
iv) communicating with you;
v) personalizing our offering, for example to make recommendations and to display customized content on our website;
vi) creation of statistical information;
vii) compliance with mandatory legal requirements and/or in connection with law enforcement or other civil or criminal legal proceedings.
We may use your personal data to communicate with you, for example, to provide information relating to our products and/or services you are using or to contact you for customer satisfaction queries. We may use your personal data for marketing or research purposes, for example, to conduct market research and we may, in accordance with applicable law, contact you to inform you of new products, services or promotions we may offer. However, SRS does not disclose your personal data to such companies or any other company for marketing purposes without your prior consent.
SHARING YOUR PERSONAL DATA
We do not sell, lease, rent or otherwise disclose your personal data to unauthorized third parties without your explicit consent unless expressly otherwise stated below.
Our services may be provided using resources locating in various countries around the world. Therefore your personal data may be transferred across international borders outside the country where you use our Services, including to countries outside the European Economic Area (EEA) that do not have laws providing specific protection for personal data or that have different legal rules on data protection, for example, the United States of America. In such cases we take steps to ensure that there is a legal basis for such a transfer and that adequate protection for your personal data is provided as required by applicable law, for example, by using standard agreements approved by relevant authorities (where necessary) and by requiring the use of other appropriate technical and organizational information security measures.
We may be obligated by mandatory legislation to disclose your personal data to certain authorities, such as law enforcement agencies. We may also process your personal data in case needed to defend our/or our clients legitimate interests in civil or criminal legal proceedings.
In the event that SRS is acquired by or merged with a third-party entity, or we transfer our services to a third party, we reserve the right, in any of these circumstances, to transfer or assign your personal data and other information we have collected from you as part of such merger, acquisition, sale, transfer or other change of control.
SECURITY OF YOUR INFORMATION
We recognize our responsibility to protect the personal data and other information you have provided us with. We take appropriate technical and organizational information security measures to safeguard your personal data against loss and misuse, as well as unauthorized access. However we cannot fully eliminate security risks associated with personal data and we cannot be held liable for any unauthorized access or use of the data you have supplied to us.
Our services or products may contain links to other websites and other third party services that have privacy policies of their own. We have no control over, do not review, and cannot be responsible for these third party websites or their content.
In case you wish to know what personal data we hold about you or you wish to replenish, rectify, anonymize or delete any incomplete, incorrect or outdated personal data, or you wish us to cease processing your personal data for the purpose of sending promotional materials or direct marketing or for the performance of market research or on other compelling legal grounds, you may, as appropriate and in accordance with applicable law, exercise such rights by contacting us through the contact points referred to below. In some cases, especially if you wish us to delete or cease the processing of your personal data, this may also mean that we may not be able to continue to provide our services to you. Some rights are restricted by article 23 of the General Data Protection Regulation, especially the data collected to the prevention, investigation, detection and prosecution civil or criminal legal proceedings
Please note that SRS may need to identify you and to ask for additional information in order to be able to fulfil your above request. Please also note that applicable law may contain restrictions and other provisions that relate to your above rights.
THE CONTROLLER OF YOUR PERSONAL DATA AND CONTACT DETAILS
If you have any additional questions or concerns about this Policy or our information practices, please feel free to contact us at any time at firstname.lastname@example.org
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